Privacy Policy

1. Introduction

Welcome to ALWAYS11 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy cricket platform and services.

By accessing or using ALWAYS11, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

We collect several types of information from and about users of our platform:

Personal Information

• Contact information (name, email address, phone number)
• Demographic information (age, location)
• Identity verification documents (when required)
• Payment information and transaction history
• KYC details as per regulatory requirements

Technical Information

• IP address, browser type, and device information
• Cookies and usage data
• Log files and analytics data
• Mobile device identifiers

Usage Information

• Fantasy team selections and contest participation
• Platform interaction and feature usage
• Gameplay patterns and preferences
• Communication preferences

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To verify your identity and ensure platform security
• To personalize your experience and provide relevant content
• To communicate with you about updates, promotions, and security alerts
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and regulatory requirements
• To conduct research and analysis for service enhancement

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform, conducting our business, or servicing you
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection of Rights: To protect the rights, property, or safety of ALWAYS11, our users, or others
• With Your Consent: When you explicitly consent to the sharing of your information

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage and transmission

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information
• Withdraw Consent: The right to withdraw your consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

9. Third-Party Links

Our platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: